Product Summary
Accidents Will Happen. Put An End To Your Worries with Relief All Natural Pet Cleanup and Odor Remover, Stain, and Urine Cleaner For Your Dog.
Looking For A Natural Pet Urine Cleaner? Relief effectively eliminates urine, odors, and stains while cleaning multiple surfaces around your home. Use it everyday to permanently remove dirt, gross germs, and grime and find just what you are looking for in a cleaner; Relief.
Benefits of using Relief Pet Cleanup and Odor Remover:
- Effectively eliminates urine, odors and stains caused by pet accidents
- Spray onto your dog's coat for a deodorizing waterless bath
- Naturally effective, non-toxic and biodegradable
- Safe, multipurpose cleaner for all the surfaces of your dog friendly home
- Can be easily refilled using our Relief Concentrates
- Skunk odor remover. Removes skunk odor within 30 minutes
Relief Concentrates are 1 ounce bottles of concentrated all natural pet urine remover. So powerful, that one small bottle makes 24 ounces of our Relief Pet Cleanup and Odor Remover. No Mess. No Measuring. No Problem.
Relief Concentrates are easy to use. They also make you feel good knowing that you are saving finite resources and reducing the amount of plastic bottles being added to landfills and our planet's oceans. Just say no to shipping water if you don't have to.
Benefits of using Relief Concentrates:
- Easy to use, just pour the concentrate into a 24 oz bottle and fill with water
- Relief eliminates urine and associated odors permanently
- Safe to use around children and pets
- Diluted Relief concentrate can be used as a waterless bath for your dog
- Relief Concentrates are an easy way to save time, money and resources.
Relief is an all natural Pet Urine, Stain, and Odor Remover.
Product Ingredients
All Of Our Ingredients Are GMO-FREE, Cruelty-Free And Vegan-Friendly.
Relief Concentrate's Simple Herbal Ingredients:
- Aqueous extracts of organic mineral salts
- Organic lavender essential oils.
Lavender Essential Oils
Lavender essential oil is able to act as a deterrent for insects and pests, keeping away fleas, ticks and mosquitoes. It also aids with soothing itchy skin, and inflammation caused conditions like burns and joint pain since lavender is a natural anti inflammatory, antibacterial antihistamine and pain reliever.
It has a soothing effect that could help with calming anxiety and stress reduction. The same component also makes it an excellent sleep aid. Lavender oil is also a great way to deodorize and refresh bad smells.
Product Application
Preparing Relief:
- Pour a Relief Concentrate into 24 ounce sprayer and fill with water.
- Shake well and start cleaning.
For everyday cleaning:
- Just spray and wipe surfaces.
Pet Urine:
- Spray with Relief and wipe up urine
- Lightly mist and let dry.
For Carpets:
- Saturate the area and blot up any stains with a clean cloth.
- Repeat until stain is removed.
- Spray area and let dry.
- Do not rub.
Pet Urine and Stains on Hard Surfaces:
- Saturate stain, let sit for 10 minutes
- Then wipe the area clean.
- Mist the area with Relief and let dry.
Fabrics: Is your dog's bed stinky? Relief cleans fabrics and leaves them smelling fresh.
- Saturate the area or stain.
- Let sit for 10 minutes, then blot up any urine.
- When the stain is removed, saturate the area again and let air dry.
Dog Deodorizer and Water-less Bath:
- Spray directly on your dog's coat, avoiding their eyes. (Relief will not harm your dog's eyes but it will irritate them)
- For best results, after application, brush through their coat and let dry
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg